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(More customer reviews)I ordered the Mizani ThermaSmooth shampoo and ThermaSmooth conditioner from Costsell.com. I immediately knew something was wrong when the shampoo poured out of the bottle like water. It actually looked like milk and it didn't clean my hair. I called the Mizani company and was told that the products I bought were a "diversion." In other words, they're not true Mizani products, Further, I was told that Costsell.com isn't an authorized Mizani dealer and therefore cannot sell Mizani products. Costsell.com responded to my email claiming that they check every product they send. Sure! They haven't offered to refund my money or accept the return of the product. Before you order be sure that any Mizani product you buy is from an authorized Mizani dealer. You can do this by calling the Mizani Company at 1 877 726 3624. If you don't, you could get burned like I did.
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